Accreditations

Mediator accreditation in Australia

Mediator accreditation gives you a recognised qualification that shows you've met training and competence standards and are committed to continuous learning. It gives you the credibility to establish and grow yourself as a mediator.

National Mediator Accreditation Standards (NMAS)

The National Mediator Accreditation System (NMAS) is a voluntary, industry based scheme introduced in January 2008. Since then, NMAS accreditation and practice standards have been widely adopted across Australia. Neighbouring countries in the Asia Pacific region also use NMAS on occasion as the required standard for mediators.

Recognised Mediator Accreditation Body (RMAB) under the National Mediator Accreditation Standards (NMAS)The implementation and development of NMAS is overseen by the Mediator Standards Board (MSB). Organisations designated as Recognised Mediator Accreditation Bodies (RMABs) can accredit mediators to the national standards. Resolution Institute is a Recognised Mediator Accreditation Body (RMAB) under the National Mediator Accreditation System (NMAS).

NMAS certification trademark

Identify yourself as accredited under the National Mediation Accreditation System by using the NMAS certification trademark.

Access your trademark

Get accredited

There are multiple pathways to become an accredited mediator in Australia under the National Mediator Accreditation System (NMAS).

Pathway 1 - completed training and assessment

APPLY FOR ACCREDITATION

Pathway 2 - alternate pathways

  • Experience, education and assessment, or
  • Culturally and linguistically diverse (CALD) knowledge, experience and assessment

Apply for accreditation

For more details, read section 2 of the NMAS.

Maintain your accreditation

Every two years you will need to apply for renewal of NMAS accreditation. To do this you will have to demonstrate that you meet all the accreditation renewal requirements (read section 2 of the NMAS).

Access your CPD record Apply for renewal of accreditation

Reinstate your accreditation

If you have been accredited under NMAS and you have taken a leave of absence or your accreditation has lapsed please apply for reinstatement.

Apply for reinstatement


Resolution Institute Mediator Accreditation

If you have recently completed Resolution Institute training and assessment, we encourage you to apply for accreditation under the National Mediator Accreditation System (NMAS).

If there are circumstances which mean that accreditation under the National Mediator Accreditation System (NMAS) in Australia is not suitable, Resolution Institute Mediator Accreditation provides a quality alternative.

We consider applications for Resolution Institute Mediator Accreditation on a case-by case basis. If you would like to discuss becoming accredited under the Resolution Institute Scheme, please contact us

Download the Resolution Institute Mediator Accreditation Scheme

In the meantime, we encourage members of Resolution Institute to maintain your current membership to access our range of membership services. If you are not yet a member, we warmly invite you to join Resolution Institute:

Join Resolution Institute

If you currently hold national accreditation under NMAS, please apply for re-accreditation here.

Retaining your mediator accreditation

If you already hold Resolution Institute Mediator accreditation you need to meet the following requirements in each three-year period:

  • Retain your professional or Fellow membership with Resolution Institute (Resolution Institute accreditations lapse if membership lapses.)
  • Meet the following CPD requirements:
    • mediated at least 75 hours; or
    • attended workshops, courses or e-learning relating to mediation of at least 25 hours; or
    • attended workshops, courses or e-lectures relating to mediation for at least 12.5 hours and taught mediation for at least 12.5 hours.

Any CPD you complete run by Resolution Institute is recorded in our CPD Tracker. You may add professional learning activities run by other providers and your mediation practice hours to the CPD Tracker as well. Recording CPD as you go makes renewing your accreditations much easier.

Track your CPD here Download a form to record your CPD


Resolution Institute Advanced Mediator Accreditation

Resolution Institute Advanced Mediation Accreditation recognises your experience and expertise. Members who currently hold accreditation under the National Mediator Accreditation System (NMAS) can continue to hold NMAS accreditation and add Resolution Institute Advanced Mediator Accreditation to their credentials. If you currently hold accreditation under the Resolution Institute Mediator Accreditation Scheme, Advanced Accreditation replaces it.

Beocming advanced accredited

To apply for advanced accreditation:

  1. You need Resolution Institute Mediation Accreditation or NMAS accreditation. If you don’t have either of these, we may be able to recognise wholly or in part your other mediation training, assessment and/or experience. To apply for recognition of prior learning and/or experience, contact us.
  2. With your application you will need to provide:
    • Adequate proof of completion of 250 hours of mediation in the 3 years prior to this application.
    • Written evaluations of at least 10 parties, or their advisers, showing that your mediation demonstrated a high level of competency in the process; You can use your own feedback form or ours: Download client evaluation form (DOC) ; or
    • by the written assessment of a suitably experienced and qualified supervisor or assessor that the mediator, in a session in which s/he conducts mediation, has demonstrated a high level of competence. Prior approval of the supervisor or assessor must be obtained from Resolution Institute.
  3. You will need to complete a professional conversation assessment with a Resolution Institute assessor where you will provide evidence about how you demonstrate the competencies for advanced accreditation:

Download Guide to Advanced Mediation Accreditation assessment (PDF)

As well as advanced accreditation, you can apply for Fellow membership of Resolution Institute. Advanced accreditation is one way you can demonstrate the significant knowledge and expertise criteria for Fellow membership. Fellow membership also recognises contribution to Resolution Institute or the broader dispute resolution industry.

Apply for advanced accreditation Apply for fellow membership

Retaining advanced accreditation

To retain, your accreditation you must during the six months following the expiration of each three-year period after the initial advanced accreditation meet the following requirements.

  • Retain your professional or Fellow membership with Resolution Institute (Resolution Institute accreditations lapse if membership lapses.)
  • Meet the same CPD requirements as previously:
    • mediated at least 75 hours; or
    • attended workshops, courses or e-learning relating to mediation of at least 25 hours; or
    • attended workshops, courses or e-lectures relating to mediation for at least 12.5 hours and taught mediation for at least 12.5 hours.

In addition, you are required to submit:

  • ten written evaluations of the mediator’s conduct of mediation which demonstrates a high level of competence; or
  • evidence of at least 4x one-hour long supervision sessions per year in the three years prior to renewal of accreditation by a supervisor who is approved by Resolution Institute and who provides Resolution Institute with a written assessment of the mediator’s high level of competence; /or
  • a written assessment by a suitably experienced and qualified supervisor or assessor that the mediator, in a session in which s/he conducts a mediation, has demonstrated a high level of competence. Prior approval of the supervisor or assessor must be obtained from the Resolution Institute.

Any CPD you complete run by Resolution Institute, is recorded in our CPD Tracker. You may add professional learning activities run by other providers and your mediation practice hours to the CPD Tracker as well. Recording CPD as you go makes renewing your accreditations much easier.

track your cpd DOWNLOAD A FORM TO RECORD YOUR CPD

Continuing Fellow membership of Resolution Institute is required to retain Resolution Institute Advanced Accreditation.

Learn about international accreditation Find out about membership