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Our Staff


Fiona Hollier Hayley

Fiona Hollier
Chief Executive Officer

Contact Fiona about governance and strategic partnerships.

Catherine Cooper
General Manager,
New Zealand

Contact Catherine about New Zealand operations and strategic partnerships in New Zealand.

Hayley Jarick
General Manager,

Contact Hayley about Australian operations, strategic partnerships in Australia and opportunities for growth.

Sydney office

Sue Ahyee Nick Andrew Serb

Luke McDermott
Membership Manager

Contact Luke for membership,
nominations and other general enquiries.

Sue Ahyee
Accreditation Services

Contact Sue for assistance with fellow membership and accreditation.

Nicholas Gonella
Office, Training and Event Logistics

Contact Nick for all
general enquiries and room hire bookings.

Andrew Serb
Nominations Services

Contact Andrew about the appointment of Adjudicators, Arbitrators, Mediators and Expert Determiners.

Helen Goddard
Nominations Services

Contact Helen about WA BCISP adjudications, nominations and referrals.

Lilian Chai
Nominations Services

Contact Lilian about the appointment of Adjudicators, Arbitrators, Mediators and Expert Determiners.


Melissa Humphrey
Communications & Marketing Manager

Contact Melissa regarding communications, training, events and opportunities for new member services.

Phil Millen
Database Projects

Contact Phil regarding system maintenance and improvements.

Seema Parekh
Events Officer

Contact Seema regarding training and assessment events.

Events Officer

Position currently vacant. Role responsible for CPD events including chapter events, masterclasses and webinars.

Rob Phil

Deborah Gillon
Executive Assistant

Contact Deb regarding Board and CEO enquiries.

Robert Grima
Accountant (Australia)

Contact Rob regarding
the trust account, as well as Australian accounts payable and receivable.

Nivedita Dangwal
Strategic Communications and Marketing

Contact Niv regarding improvements to marketing, communications and website.

Wellington office

Corinne Edge
Training & Membership Services

Contact Corinne for assistance with NZ membership or renewing accreditations. Corinne also assists with queries about NZ training and accreditation and finding a practitioner.

Gerry Westhuis
Finance Administrator

Contact Gerry regarding
NZ finances, invoices or accounts.

Charlotte Hayes
Training & Membership Services

Contact Charlotte for assistance with restorative justice training and accreditation. Charlotte
also assists with queries about NZ membership, training and accreditation and finding a practitioner.

Laura Collins
Training & Membership Services

Contact Laura for assistance with NZ training and accreditation. Laura also assists with queries about NZ membership and finding a practitioner.