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From the CEO

February 2017

Dear colleagues,

The GPC Sydney and Auckland events are just around the corner. There will only be 40 seats for each stakeholder group. We expect that many of our members, particularly those focused on commercial disputes, will be keen to get a seat in the room at a table with people who could be future clients to participate in this important worldwide conversation about how matching DR to meet client needs. The individual sponsorship packages provide a marketing advantage which includes a place for you and one for one of your clients, as well a range of other benefits. We encourage you to think seriously about demonstrating your commitment to shaping the future of DR by supporting this event in Sydney >> and in Auckland >>

Resolution Institute is one of nearly 60,000 not-for-profits registered with the Australian Charities and Not-for-profits Commission (ACNC) out of an estimated 600,000 NFP organisations in Australia. The NFP sector employs approximately 890,000 people and contributed about $43 billion to the gross domestic product (GDP). Presenting on making conflict between Chair and CEO healthy at the Association Forum's CEO and Chair Symposium attended by some 50 NFPs, I was reminded again about the importance of culture. At Resolution Institute, we have a culture of greeting conflict positively and seeing the opportunities it provides for future growth and innovative solutions. This constructive ethos and the skills that flow from it, provide Board and staff with a diverse set of tools for effectively addressing challenges and enriching relationships. Feedback suggested that this is not universally the case with NFPs and that there is considerable scope for RI members to consider developing processes and products for this sector.

The varied conversations at the Flinders University conference on Reforming Civil Justice included questions about the unique role of each part of the DR system. What is it that Courts do that no other part of the system can do? Deliver solutions to disputing parties? Enforce solutions? How can society provide access to justice for all people in our community? Increasing use of online dispute resolution (ODR) may be part of the jigsaw. In preparation for the panel discussing ODR, I read the HiiL trends report on ODR and the Courts: the promise of 100% access to justice? I found it to be an easy and informative read which paints a picture about innovative ODR approaches in many different jurisdictions. We have included a link to it in Pulse as I think many of you will find it interesting reading that helps you to stay informed about our area of work >>

The ICC mediation competition in Paris once again gave teams from universities across the world the chance to practise their skills and learn more about mediation. Coached by Resolution Institute members the Australian and New Zealand teams showed a depth of knowledge and skill which is evidence of the very strong DR focus in this part of the world. Modelled on the ICC competition, the Australian Chamber of Commerce is launching an Asia-Pacific competition. Resolution Institute is pleased to be providing prizes of mediation training to winning teams. As in Paris, this competition will be looking for experienced mediators to role play and to judge the competition. If you are interested in volunteering for this unique experience, consider signing up by 21 March >>



Fiona Hollier
Chief Executive Officer