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Annual Report 2017

The 2017 Annual Report centres on the theme of Leading excellence in dispute resolution, drawing from our organisation's mission statement. This Report groups our services into six main areas in which we lead to deliver excellence – promoting standards, providing professional learning, influencing, communicating, providing professionals and engaging members. The Report provides specific examples of services in each of these areas and an indication of the numbers of people who benefit.



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To view previous year's reports, including the audited accounts click here >>